American Masonry Pros Privacy Policy

1. Who we are

American Masonry Pros (“Company,” “we,” “us,” or “our”) provides chimney, masonry, and outdoor living services throughout Cincinnati and Northern Kentucky. This policy describes how we collect, use, and protect information when you visit americanmasonry.pro, submit a quote request, or interact with our team.

2. Information we collect

• Contact details such as name, phone number, email, and project address provided through forms, calls, or email.
• Project details including photos, descriptions, and preferences you share so we can prepare an accurate quote.
• Usage data like pages visited, referrers, and device info captured via privacy-friendly analytics to improve the site.

3. How we use information

• Responding to quote requests, scheduling site visits, and managing projects.
• Sending service updates, invoices, or appointment reminders.
• Improving our website, marketing, and customer experience.
• Meeting legal, insurance, and safety obligations.

4. Sharing information

We do not sell your data. We only share information with crew members, vetted subcontractors, software providers (CRM, scheduling, accounting), insurers, or regulators when required to deliver or protect our services. Each partner is bound by confidentiality or data-processing agreements.

5. Data retention & security

Project files and contact records are stored in encrypted cloud systems located in the United States. We keep client information for as long as necessary to provide warranties, document completed work, and comply with tax or insurance requirements, after which it is securely deleted.

6. Your choices

• Request a copy or deletion of your information by emailing info@americanmasonry.pro.
• Opt out of marketing emails by using the unsubscribe link or emailing us directly.
• Disable cookies/analytics through your browser settings.

7. Children’s data

Our services are directed to property owners and managers. We do not knowingly collect data from children under 13. If you believe a child provided personal information, contact us so we can remove it.

8. Contact

American Masonry Pros
Cincinnati, OH 45102
Phone: (513) 600-0712
Email: info@americanmasonry.pro